ICA is dedicated to conducting its activities in an open, transparent, and professional manner.

We strive to meet all legal obligations, uphold our public benefit role, and adhere to all established policies, processes, and procedures. This extends to financial management, monitoring, and evaluation.

We are also committed to treating our employees, volunteers, clients, partners, and other stakeholders respectfully and with the highest professional standards.

To ensure this, ICA:

• Holds a public Annual General Meeting (AGM) to elect new trustees and talk through the charity’s performance, finances and future. 
• Publishes an Annual Report, which provides a summary of our work over the previous 12 months. 
• Consults with our community to ensure our approaches and activities remain relevant and reflective of their needs and wants.
• Carries out training, where required, with employees and staff.
• Works to a set of annually updated procedures and policies. 

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Other policies available on request.